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FAQ

Accommodation

What time is check-in and check-out?
Check-in is at 13:00 and check-out is at 10:00.
However, different times may be set separately for accommodation packages or specific groups planned by our hotel.
Is there a curfew?
Only the entrances leading to the outside of Ikawa Ryokan Main Building and Ikawa Annex will be locked at 8:00 p.m. (Internal passages will not be locked.)
The entrance to Hotel New Ikawa (next to the front desk) is open 24 hours a day, so please use this.
Can I have a late check-out?
We are sorry, but we do not offer this option.
What credit cards can I use?
VISA / MASTER CARD / JCB / AMERICAN EXPRESS / UC can be used.